If your Ncell recharge card PIN is damaged, don’t worry. Many people in Nepal still use physical recharge cards. It’s common for the PIN to get scratched, torn, or faded while trying to reveal it. When this happens, we often panic, thinking the card is useless. However, Ncell has made it easy to recover a damaged recharge PIN and access the balance without any problems. This guide will help you understand How To Recover Damage Ncell Recharge Card Pin? in a simple way.

Whenever the numbers on the card are unreadable, you can contact Ncell for help to get the correct PIN. Their process is simple and only needs a few details about the recharge card, such as the recharge serial number, a few visible digits of the recharge card PIN, and your mobile number. After checking your information, Ncell will send you the recharge amount to your mobile number. So if you are confused about How To Recover Damage Ncell Recharge Card Pin?, this article will help you.

In this article, you will find a simple, step-by-step guide to recovering your damaged Ncell recharge card PIN. The steps are easy to follow, so anyone can do them without any technical knowledge. If your card is unreadable or the numbers are missing, just follow the instructions below. You will be able to recover your recharge card PIN and load the balance quickly in a few minutes. This is the simplest method for anyone looking for help. How To Recover Damage Ncell Recharge Card Pin?

How To Recover Damage Ncell Recharge Card Pin?

If your recharge card PIN is unreadable, here is a simple step-by-step guide to help you recover it. These steps are easy, and anyone can follow them without any technical knowledge.

Keep Safe Your Damage Ncell Recharge Card

First, make sure you don’t throw away the damaged card. Ncell needs the serial number printed on the back of the recharge card. Even if the PIN is unreadable, the serial number must be visible.

How To Recover Damage Ncell Recharge Card Pin?

1. Using the Ncell USSD Code

This method is easy and quick. I recommend using it. You can access it from anywhere without the internet, and it’s not complicated. I have shared a detailed step-by-step guide below. I also included all screenshot to help you understand better.

  1. Open your phone’s dialer and dial *9005# from your Ncell SIM to start the damaged recharge card request process.
  2. Press 7 to choose the Damaged Recharge Card option.
  3. Then select your preferred language: 1 for Nepali or 2 for English.
  4. After choosing the language, enter the 16-digit serial number (S.No.) of your damaged recharge card and send it.
  5. You will be asked to enter the 16-digit PIN. For any digits that are erased or invisible, replace them with “x” and then send it.
  6. Enter the mobile number you want to recharge and send it.
  7. A popup will appear saying: “Your ticket has been registered. Please keep your recharge card with you until the recharge is successful.”
  8. Within 5 to 10 minutes, you will receive a confirmation SMS on your phone stating that the recharge was successful. This allows you to recharge offline using the USSD code, without any internet connection.

Watch Video Tutorial: How To Recover Damage Ncell Recharge Card Pin?

2.  Using the Ncell App

To recover a damaged Ncell recharge card PIN, first download and open the official Ncell App from the Google Play Store or Apple App Store.

  1. Open the official Ncell App on your smartphone.
  2. Go to the Get Help section, usually found in the bottom right menu.
  3. Select “Damage Recharge Card” from the support list.
  4. Enter the required details in the form:
  • Select the reason from below: Scratched by Nail
  • Enter your card serial number: The 16-digit Serial Number (S.No.) from the recharge card.
  • Enter visible 16-digit Pin number: Use an asterisk (*) for missing, invisible, or damaged PIN digits.
  • Mobile number to recharge: where you want to receive the balance.
  • Then click Register

Important Requirements

  • At least 6 PIN digits must be visible on the card.
  • Among those visible digits:
  • 4 consecutive digits should be together in one part.
  • 2 consecutive digits should be visible in another part.
  • Keep the physical damaged recharge card safe until the recharge is completed.
  • Ncell may ask for further verification if needed, so do not discard the card.

This method helps to How To Recover Damage Ncell Recharge Card Pin? visiting any Ncell center, saving you time and effort.

Both the Ncell App and USSD code methods are reliable for recovering a damaged recharge card PIN. The Ncell App works well for detailed form submission. The USSD code is quicker and does not require internet access. You can choose either method based on your comfort and network availability.

If you are an NTC user, you can also check our full step-by-step guide here: How To Recover Damage NTC Recharge Card Pin?

Conclusion

Recovering a damaged Ncell recharge card PIN is now much easier for all users in Nepal. Whether your PIN is partially erased, scratched, or unreadable, Ncell offers two simple methods to help you recharge safely. The first method is through the Ncell App, where you can fill out a form with your serial number, visible PIN digits, and mobile number. This method works well for users who prefer a straightforward, step-by-step online process with proper verification.

The second method involves using the USSD Code, which functions even without internet. This option is quick and convenient, making it suitable for any mobile user, especially in areas with limited connectivity. Just dial *9005# and follow the instructions to submit your damaged card details.

Both methods ensure your recharge is processed securely. You can choose the one that best fits your needs, device, and network availability. Ncell has made the recovery process simple, reliable, and easy to use for everyone.

Frequently Asked Questions (FAQ)

1. How can I recover my damaged Ncell recharge card PIN?

You can recover it via the Ncell App or using the USSD code *9005#.

2. What details are required to recover the PIN?

You need the serial number, visible PIN digits, and the mobile number for recharge.

3. Can I recover my PIN if most digits are erased?

Yes, you can use “x” for missing digits as instructed in the App or USSD method.

4. Do I need an internet connection to recover the PIN?

No, the USSD method works offline. The App requires internet access.

5. How long does it take to get the recharge completed?

Recharge confirmation usually arrives within 5–10 minutes on your mobile.