Are you a working individual who does not have the time to visit Nepal Electricity Authority (NEA) to pay the electricity bill? If yes, then you might be wondering how to pay the bill. We have a solution for you and you can pay the bill from anywhere. The solution is to pay electricity bill from eSewa.
eSewa started electricity bill payments in 2019 and it has helped people save a lot of time. If you also want to save time and receive cashback, then eSewa is the right choice for you. In this article, we will guide you step by step on paying electricity bills from eSewa on smartphones and on PC.
Why Pay Electricity Bill from eSewa?
There are many reasons you should consider paying electricity bills from eSewa. Some of them include:
- Pay at any time between 10:00 AM to 12:00 PM.
- Receive cash back and other promo codes for discounts.
- Save the payment making it easier to pay the bill next time.
How To Pay Electricity Bill From eSewa?
You can pay the electricity bill from eSewa very easily. Apart from smartphones, you can also use the PC to pay the bill. Here, we will discuss two of the ways to pay electricity bill from eSewa.
Using Smartphone
It is a very simple process to pay the electricity bill from eSewa using your smartphone. The method is the same for Android as well as iPhones. For that, first of all, you need to create and verify an eSewa account. You can download the app for Android from here or for iPhones from here if you do not have the app. To electricity bill from eSewa using your smartphone follow the steps given below:
Open eSewa on your smartphone.
Log in to your eSewa account using your mobile number and password or MPIN.
Tap on ‘Electricity’.
On the home screen, tap “Electricity” in the “Popular Services” or “Utility & Bill Payments” section.
After you click on the ‘Electricity’ icon, you shall be directed towards NEA’s designated page. Enter your NEA counter Location and also S.C. No. and Customer ID from your bill.
SC. No is of the format XXX.XX.XXX (middle xx denotes the meter reading date) and the customer ID. is in XXXX form.
Details shall be displayed; verify the details and click on confirm, you shall be asked to insert MPIN and payment shall be done.
Download the Bill Statement by clicking on the pdf icon for the record.
So, by following these steps above you will be able to pay electricity bill from eSewa. The same method is applicable to Androids as well as iPhones. eSewa notifies that the payment to the Nepal Electricity Authority may take up to 24 hours to realize in the worst case.
How To Pay Electricity Bill From eSewa? Using a PC
You can also pay the electricity bill from eSewa using a PC. The same process is applicable to all browsers. To pay electricity bill from eSewa follow the steps below:
- Open eSewa on your browser, enter the username and password, and tap on ‘Login’.
- Verify the captcha and click on ‘Login’.
- Type the token number, complete the captcha, and click on ‘Validate Token’ to log in to the device.
- Tap on ‘Electricity & Water’.
- Click on ‘Nepal Electricity Authority’.
- Select the counter, enter your Customer ID then enter Sc No and tap on ‘Proceed’.
- Click on ‘Proceed’ after verifying all the details.
- Tap on ‘Pay Via eSewa’ to complete the payment.
You can complete the electricity bill payment through eSewa on your PC by following the steps above.
Key Things You Should Know from eSewa
According to eSewa, they take full responsibility for any payment-related problems. This means that if a user faces issues such as pending transactions, failed payments, or money being deducted without service received, eSewa will handle the verification process. In case of disputes or disagreements between the user and the service provider, eSewa ensures that the payment will be validated from their side. This gives users a sense of security, knowing that their money is safe and the platform is accountable for resolving issues.
They have also clarified that NEA bill payments only work from 10:00 AM to 12:00 AM. Payments outside this time may fail. Users should check the timing before making transactions.
Therefore, if you ever face a payment failure, first check the time before assuming there is a technical problem. These guidelines help ensure smooth transactions and reduce the chances of errors. Always keep this timing in mind and contact eSewa support if you encounter any unresolved issues.
I hope this article ”How to pay electricity bill from eSewa?” was helpful to you. If you have any queries regarding this, do comment on us.
If you don’t have an eSewa account, check out this article.
Frequently Asked Questions(FAQ)
1. How to pay electricity bill from eSewa?
To pay your electricity bill from eSewa, open the app, go to Electricity, choose NEA, enter your SC Number or Customer ID, check the bill, and tap Pay. Your payment will complete instantly.
2. Where can I find my SC Number or Customer ID?
You can find it on your electricity bill, receipt, NEA meter, or in your NEA mobile app if you use one.
3. How Much Does eSewa Charge to Pay the Electricity Bill?
eSewa does not charge you any amount for paying the bill up to Rs 500. After Rs. 500, eSewa charges you Rs. 5 for every electricity bill payment.
4. How do I know if my payment was successful?
After the payment, eSewa sends an SMS and a notification. You can also check the Transaction History in the app to confirm your payment.
5. Why is eSewa Not Showing the Payable Amount even after Receiving the Bill from NEA?
eSewa might not show the amount as it requires 2-3 days to update the database. It may also not show the payable amount if you already paid the bill in advance.
Conclusion
Paying your electricity bill from eSewa is a convenient and secure way to manage your utility payments. We hope you got the answer on how to pay the electricity bill from eSewa. Following this step-by-step guide, you can easily make electricity bill payments on time. Please feel free to leave your comments below or contact eSewa customer support in case of any queries.